THE DEMING’S PHILOSOPHY Dr. W. Edward-Deming was a protege of Dr. Walter Shewhart, who pioneered statistical process control (SPC) at Bell Laboratories. He Spent one year studying under Sir Ronald Fisher, who pioneered design of experiments. Dr. Deming is credited with providing the foundations of the Japanese quality miracle and resurgence as an economic power. He developed the following 14
Total Quality Control defined as an effective system for integrating the quality development, quality maintenance and quality improvement efforts of the various groups in an organization so as to enable production and service at the most economical level which allow for full customer satisfaction. It may be classified as a ‘‘Management Tool’’ for many industries outstanding improvement in product quality
A Quality control system performs inspection, testing and analysis to conclude whether the quality of each product is as per laid quality standard or not. It’s called ‘‘Statistical Quality Control’’ when statistical techniques are employed to control quality or to solve quality control problem. SQC makes inspection more reliable and at the same time less costly. It controls the quality
