13 HVAC Industry Statistics and Trends That You Should Be Aware Of

1. The HVAC installers is growing at an alarming rate.

What is the most significant growth trend in the HVAC industry in the future?

According to a poll conducted by AHR Expo and ASHRAE Journal, approximately 88 percent of respondents in the HVAC sector reported a “good” or “great” business year in 2021, and 43 percent of those respondents predicted 5-10 percent growth for their company. To put it another way, we’re looking at an additional 23.5 percent in growth. However, even if this is a modest decrease from the previous year’s poll, it is still a very favorable appraisal of the present state of the HVAC industry.

If your HVAC dealership anticipates even more growth in 2022, be certain that you are running with the appropriate infrastructure and HVAC software to accommodate this development. Critical business operations, such as reporting and payroll, must be adaptable enough to accommodate the addition of new team members, new customers, and new sources of revenue as they come on board. Only a superior business software system can offer the agility necessary to develop while maintaining a constant pace of operation.

2. There are more individuals working in HVAC System than ever before.

It has been reported that the HVAC business has seen record-breaking job growth in recent months. HVAC installers employed 1.2 million workers in the United States in 2018, representing a greater than 5 percent increase over the previous year. The HVAC industry prognosis also expects a 13 percent increase in growth from 2016 to 2028, which says volumes about the overall health of the business.

Have you seen an increase in business at your establishment? Have you seen any new rivals in your service area? Any HVAC industry that sees a rise in the number of people and money may find itself in a difficult situation: Yes, this means that the HVAC pie is larger, but it also means that you will have to work harder to get a piece of it.

3. Always be on the lookout for qualified HVAC technicians to add to your team.

HVAC apprenticeship

Young people’s lack of interest in HVAC professions as a career path continues to be a source of worry, even if the HVAC industry’s employment (HVAC apprentice jobs) forecast remains favorable. Despite the concerns, some experts, such as those from the AHR Expo and the ASHRAE Journal, forecast that HVAC employment (HVAC technician salary) would rise by 15% over a 10-year period (2016-2026).

What actions does the management of your HVAC installers take to identify and develop fresh talent for the HVAC industry? What distinguishes your company as a more pleasant place to work than its competitors? What tools and techniques are you using to make onboarding new talent simple for your infrastructure but being interesting and engaging for those who are new to the HVAC industry?

Due to anticipated growth and staffing challenges in the HVAC industry in 2022, these are the types of questions you should be asking yourself and responding to regarding your HVAC installers in 2022.

4. The company’s culture is important in HVAC Industry

HVAC companies who are looking for the next generation of workers need to think more about the work experience they give to their employees if they want to attract younger workers. Company culture is critical to the success of Youngsters (and an increasing number of other employees—88 percent in total).

Improved business culture should be included on your list of HVAC trends for 2021. One of the most often used tactics is to motivate success by frequently awarding individual prizes and providing team-wide incentives to those who meet their goals. But if you aren’t utilizing the correct software solution, measuring performance in an HVAC plant may be a challenging task. Companies’ cultures are becoming more important in the HVAC industry, according to future trends.

5. The majority of workers prefer to communicate through mobile devices.

Bonuses and team trips aren’t the only things that contribute to company culture. Using technologies to make the task simpler, as well as making business communication more rapid and enjoyable, are all important considerations. Phone conversations are considered time-consuming by today’s workforce, while emails are considered more of a strain. According to a poll conducted in 2019, about 45 percent of employees prefer texting over emailing.

What strategies can HVAC companies use to take advantage of this change in staff productivity and communication preferences? One guaranteed strategy to save money is to reduce the number of phone calls between your technicians and your office. The most recent dispatch boards enable dispatchers to transmit text messages to technicians in the field with only a few mouse clicks.

6. The “Internet of Things” isn’t going away anytime soon, either.

It was only a few years ago that the term “Internet of Things” was used to refer to a rising number of home gadgets that were equipped with Wi-Fi. TVs,  Stereos,  Refrigerators,  Thermostats, are the few namings.  Today, it is projected that more than 14 million households in the United States are equipped with “smart home” or “smart technology” gadgets and products—and that figure is only anticipated to grow in the future.

What does this indicate for the future of the HVAC market size? If so, does your store carry the newest range of wirelessly connected devices and do a thorough job of installing them in customers’ homes and businesses? Do they understand how to communicate with them and explain the benefits of automation to customers? If this is the case, it may be time to update your price book and learn to communicate in the language of homeowners.

7. “Going green” has a twofold connotation in this context.

Consumers are becoming more concerned about the effect of the goods and services they purchase on the environment, according to a recent survey. They’re often prepared to pay extra for the long-term viability of alternatives that are more ecologically friendly than others, whether in new construction or retrofitting existing buildings. According to GlobalWebIndex, an increasing number of customers, including 46 percent of Younger Generations and 61 percent of Generation y’s, are willing to spend more for more costly, environmentally friendly items.

That implies that your HVAC installers is not only missing out on opportunities to assist the environment by not supplying more energy-efficient, environmentally friendly goods that meet the new trend, but it is also missing out on market share (HVAC market size) and larger ticket sizes associated with the HVAC market trend. As the year 2022 approaches, think about studying and maybe providing items that will assist your consumers to minimize their energy use and carbon impact.

8. Adding a personal touch has become a must-have.

It is not just staff expectations that are shifting in the HVAC sector, but also consumer expectations. Consumers’ expectations are shifting as a result of this.

According to a poll conducted by the State of Global Customer Care, 78 percent of younger customers want customer service representatives to remember their purchase history and contact information as soon as they begin communicating with one another.

Customer relationship management (CRM) technologies and efforts are being used in your HVAC installers, in order to give your customers the most comfortable experience possible. Currently, are you gathering customer and job information that you may subsequently use to tailor marketing efforts and target just relevant client segments? If you want to create a greater mark in your service area this year, you should ask yourself these types of customer service questions.

9. No one is issuing checks any more. 

Everyone knows that check-writing has been slowly declining since the creation of the credit card and the proliferation of digital payment methods. People are also less likely to pay with cash these days, too.

Small and medium-sized enterprises, as well as independent vendors and Girl Scouts, may make use of mobile point-of-sale (POS) systems, which allow them to simply process payments on streets and residential homes.

Is it still necessary for your HVAC technicians to write bills and crumple up receipts? Perhaps your point-of-sale system does not communicate well with your reporting or accounting software.

HVAC industry trends suggest that 2021 will be the year when you can provide your HVAC consumers the same quick and simple POS credit card and check collection, online payment alternatives, and other no fuss-no hassle payment capabilities that they’ve come to expect from other retailers and service providers.

10. The year 2022 might be the year when geothermal energy finally has its “moment.”

However, despite the fact that geothermal heat pumps have been an environmentally beneficial choice for heating and cooling homes for a long time, they don’t seem to get as much attention as solar panels and other energy and money-saving solutions. Is there any chance of it changing? According to several business insiders, this is the case.

Geothermal heat pumps (HVAC heat pumps) make for less than one percent of the total HVAC market size in the United States. However, with the reinstatement of a tax credit for HVAC technology by Congress, analysts anticipate an increase in awareness, demand, and installation of the technology.

Geothermal heat pumps are being built throughout the nation at a rate of around 50,000 per year, according to the Department of Energy. If the number of people working in the HVAC sector starts to rise, is your business prepared to enjoy the rewards?

11. Covid-19 has a profound impact on everything.

However, the worldwide pandemic brought the majority of our economy to a good start in 2020, and the HVAC business was no exception. While necessary/emergency repairs and services continued to be provided throughout that period, increased safety procedures will continue to be crucial to the HVAC industry’s perspective until the pandemic has been declared over in its entirety. More businesses are also moving away from the office in favor of remote work, joining a significant number of employees across a wide range of sectors.

Although the epidemic has ended and we have resumed some sense of normalcy in our lives, the safety measures and remote work patterns that were implemented during the pandemic are likely to persist in some form in the future.

12. Preserve the value of the properties in the zone.

More and more homeowners are requesting the flexibility to utilize smart thermostats to set various settings for their air conditioning systems in different regions of their houses. While this isn’t a new trend, it is a significant one in the world of HVAC equipment.

In addition to the convenience factor, homeowners are interested in this technology for its energy-saving benefits. HVAC manufacturers may advise homeowners on the appropriate sorts of zoning to use in their homes, based on their individual circumstances.

13. HVAC System future trends are becoming more sophisticated.

Demand for smart devices such as smartphones, smart homes, and smart HVAC systems is higher than ever. We have greater control over our houses’ energy production than ever before because of technological advancements such as self-regulation, sensors, remote temperature adjustment, and the integration of energy controls.

The American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE), for instance, provides guidelines for manufacturers and HVAC contractors to follow in order to provide the finest and safest service possible to homes and other customers.